Mediquest
In 2005, Mediquest pioneered the collection of data about the quality of care and making it transparent. Nowadays, Mediquest is a market leader in the provision of access to valuable information and the secure and reliable recording of quality. Mediquest provides the right information to help you make better decisions in terms of care.
Our contribution
We combined the production of printing with research, care data and IT for Mediquest. Every year, Mediquest conducts a patient experience survey for 35 hospitals. We have developed an efficient and high-quality process for producing large numbers of validated questionnaires and letters. Koninklijke Van der Most facilitates the following:
- Production of the questionnaires, covering letters and envelopes
- Envelope enclosure and distribution of mailings
- Receipt of returned questionnaires
- Processing of paper questionnaires into the desired digital format
- Provision of data files for analyses in SPSS and other software.
The provision of this data-driven information ensures changes and choices at care institutions are not made based on assumptions or fads, but on actual patient experiences. Mediquest processes the data files into an online reporting tool. Care professionals use this tool to improve the quality of care. This data-driven information ensures changes and choices at care institutions are not made based on assumptions, but on actual patient experiences.
We enjoy the fantastic challenge of assisting Mediquest in translating individual patient experience into useful (improvement) information for care professionals, because: every experience counts!
